Alabama Lifeline Program: Everything You Need to Know

Alabama Lifeline Program

The Alabama Lifeline program is state-funded and provides free or discounted landline or wireless telephone service to eligible low-income households. The Alabama Public Service Commission administers the program.

Alabama residents who participate in specific government assistance programs or have a household income at or below 135% of the federal poverty guidelines may be eligible for the program.

Even though the programme has helped many low-income houses in Alabama stay connected, there are still certain areas where it can be improved. The initiative, for instance, may make it simpler for eligible homes to join up and promote its presence more widely.

Additionally, the program could provide more support to participants who face challenges using the service or paying their bills. By taking these steps, the Alabama Lifeline program could become an even more valuable resource for low-income households in the state.

Alabama Lifeline Program Eligibility

Other eligibility requirements for the Lifeline program include being a U.S. citizen or legal resident and not having Lifeline service at another location, in addition to the Federal Poverty Guidelines.

Alabama Lifeline Income Guideline

Household Size Annual Household Income
1 $27,180
2 $36,620
3 $46,060
4 $55,500
5 $64,940
6 $74,380
7 $83,820
8 $93,260
For each additional
person add

Based on 200% of the current Federal Poverty Guideline.

Lifeline Service Providers in Alabama


Alabama ACP Benefits

For qualified families, the ACP offers a short-term discount on broadband service of up to $30 per month (or up to $75 if they reside on the tribal property). The ACP is restricted to one monthly service package with a discount per household.

How to apply to Alabama ACP

Signup online

  • To submit an online application, go to Once everything is finished, remember to retain a record of your Application ID, confirmation numbers, and any login details.

Signup by Mail

Reach out to an Internet service provider.

  • To enrol in the ACP program, look through the list of internet service providers in Alabama at and get in touch with a provider there. Contact your existing internet service provider and let them know you want to opt into the ACP; they may already have the program set up.

Alabama Lifeline Program Service:

  • Mobile Lifeline Service
  • Fixed Lifeline Service
  • ACP Home Internet
  • ACP Mobile Internet

Affordable Connectivity Program Providers

  • Fixed broadband services are a fantastic replacement for established internet service providers (ISPs). They are affordable compared to other internet services, quick, and dependable. These include cable, fibre optic, DSL, and fixed wireless services.
  • Mobile broadband services are device-based and available within the service provider’s cellular coverage area, much like cell phone services.
Broadband Provider Name Service Type Offering Connected Devices (Laptop, Desktop, or Tablet)
Access Wireless Mobile
AirVoice Wireless Mobile
Ardmore Telephone Company Fixed
Assurance Wireless Mobile
AT&T Fixed/Mobile
Boftech Fixed/Mobile
Boost Mobile Mobile
Boss Wireless Mobile
C Spire Fiber Fixed
Cable TV East Alabama (CTV Beam) Fixed
Cathect Communications Fixed/Mobile
CenturyLink Fixed
Cintex Wireless Mobile
City Communications Fixed/Mobile
Clarity Wireless Mobile
Clear Wireless Fixed/Mobile
Comcast (Xfinity) Fixed/Mobile
Community Cable and Broadband Fixed
Consolidated Communications Fixed
Culture Wireless Fixed/Mobile
C Spire Wireless Mobile
Cyber Broadband Fixed
Dailytel Fixed/Mobile
Demopolis CA TV Company Fixed
Earthlink Fixed/Mobile
Easy Wireless Mobile
The Electric Power Board of the City of Scottsboro Fixed
Excess Telecom Mobile
Farmers Telecommunications Cooperative Fixed
Fidelity Communications Fixed
Foundation for California Community Colleges Mobile
Frontier Communications Fixed
good2go mobile Mobile
Google Fiber Inc. Fixed
Hargray Fixed
Hayneville Fiber Transport (Camellia Communications) Fixed
Hayneville Telephone Company Fixed
Hello Mobile Telecom Mobile
Hughes Network Systems Fixed
human-I-T Mobile
Insight Mobile, Inc. Mobile
Infiniti Mobile Mobile
Integrated Path Communications, LLC Mobile
JMF Solutions Mobile
JTM Broadband Fixed
K20 Wireless Mobile
K&D Wireless Mobile
Lingo Fixed
LTE Wireless Mobile
MaxxSouth Broadband Fixed
Mediacom Fixed
Metro by T-Mobile Mobile
Millry Communications Fixed
Mon-Cre Telephone Cooperative Fixed
Moundville Telephone Co Fixed
New Hope Telephone Cooperative Fixed
NewPhone Wireless Mobile
North Alabama Electric Coop Fixed
North American Local Mobile
Omnipoint Technology Fixed/Mobile
Otelco Fixed
PCs for People Mobile
Pine Belt Broadcasting Fixed
Pine Belt Telephone Co Fixed
Pine Belt Wireless Fixed/Mobile
Point Broadband Fixed
Q Link Wireless Mobile
Ready Wireless Mobile
Riviera Utilities Fixed
Roanoke Telephone Company Fixed
Sano Health Mobile
Selectel Wireless Mobile
Sparklight Fixed
Spectrum (Charter) Fixed
StandUp Wireless Mobile
SWA Connect Fixed/Mobile
TDS Telecommunications Corporation Fixed
TEC – National Division Fixed
TM Telecomm Corp Fixed/Mobile Internet Service Fixed
Tombigee Communications Fixed
Tone Communication Services Fixed/Mobile
Torch Wireless Mobile
TracFone Wireless Mobile
Troy Cablevision Fixed
TruConnect Mobile
Twigby Mobile
Unity Wireless Mobile
Union Springs Telephone Company Fixed
US Connect Fixed/Mobile
UVNV Mobile
Verizon Fixed/Mobile
Viasat Fixed
Vyve Broadband Fixed
Weiss Internet Fixed
Windstream Fixed
WOW! Internet Cable and Phone Fixed

Alabama Public Service Commission

  • PO Box 304260, Montgomery, AL 36130
  • 100 N Union St, RSA Union, Montgomery, AL 36104
  • Phone: 334-242-5218
  • Toll-Free: 800-392-8050
  • Complaint: 800-882-3919



What is Lifeline?

It’s a government initiative that gives eligible customers a break on their recurring local phone or internet payment. For eligibility, each state has its requirements. There are primarily two methods to be eligible for Lifeline.

What is the Affordable Connectivity Program (ACP)?

A federal program called the Affordable Connectivity Program (ACP) gives eligible households access to low-cost internet service. The initiative aims to assist households that cannot afford to use private internet service providers (ISPs).

Which internet service providers are participating?

The ACP is being used by some broadband providers, including those providing wireless and landline broadband. There may be a variety of providers available depending on where you live. Contact the broadband providers in your area to find out about their plans for program participation and qualified service offers.

How do I get a Free computer or tablet?

You have to use your partnering broadband provider to take advantage of this benefit, and you’ll have to pay a share of the price. Only laptops, desktop computers, and tablets qualify for the device bonus. Cell phones aren’t a part of it. They only allow one gadget per household.

What if I live on tribal lands?

Customers who reside on tribal grounds may be eligible for additional federal financial aid for local telephone service under programs established by the Federal Communications Commission.

Additionally, financial assistance is offered to cover the expense of new telephone service. For further information, contact the tribe office or the Community Action Partnership office in your area.


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