If you are looking for a reliable and affordable wireless service provider, you may have heard of Airtalk Wireless. Airtalk Wireless is a company that offers free smartphones and free monthly cell phone service to eligible customers through the Lifeline and Affordable Connectivity Programs. These are government assistance programs operated by the FCC and funded by the U.S. government.
But what if you already have a phone from Airtalk Wireless and need a replacement? Maybe your phone got lost, stolen, damaged, or broken. Maybe it started malfunctioning, or you just want to upgrade to a newer model. Whatever the reason, you may be wondering how to get an Airtalk Wireless replacement phone.
This article will answer all your questions about Airtalk Wireless replacement phones. We will explain what Airtalk Wireless is, how to qualify for its services, why you may need a replacement phone, what the replacement policy is, how to request a replacement phone, and the best replacement phones available from Airtalk Wireless.
What is Airtalk Wireless?
Airtalk Wireless is a wireless provider in various U.S. states, including Oklahoma, Michigan, Mississippi, California, Ohio, New York, Wisconsin, Kentucky, South Carolina, and Pennsylvania. The provider offers Lifeline and Affordable Connectivity Program discounts for eligible low-income customers.
What are the benefits of Airtalk Wireless?
The main benefit of Airtalk Wireless is that it provides customers with free smartphones and unlimited monthly services. The free plan includes unlimited talk, text, data, voicemail, caller ID, call waiting, 3-way calling, and nationwide coverage.
Another benefit of Airtalk Wireless is its huge selection of free and upgraded phones from the most reputable brands, such as Samsung, Apple, Motorola, and more. You can choose from various models with different features and specifications to suit your needs and preferences.
A third benefit of Airtalk Wireless is its friendly and helpful customer support service that can assist you with any issues or questions regarding your phone or service. You can contact them by phone or email at any time.
How to qualify for Airtalk Wireless?
To qualify for Airtalk Wireless services, you must meet certain eligibility criteria based on your income level or participation in certain government assistance programs. You can qualify if:
- Your household income is at or below 135% of the federal poverty guidelines; or
- You participate in one of the following programs:
- Medicaid
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Tribal Programs (and live on federally-recognized Tribal lands)
To apply for Airtalk Wireless services, complete an online application form on their website and provide proof of eligibility. You also need to have a valid U.S. mailing address and email address.
Why do you need a replacement phone from Airtalk Wireless?
As we mentioned earlier, there are many reasons why you may need a replacement phone from Airtalk Wireless. Some of the most common ones are:
- Your phone got lost or stolen
- Your phone got damaged or broken
- Your phone started malfunctioning
- Do you want to upgrade to a newer or better model
Suppose any of these situations happen to you. In that case, you may want a new phone as soon as possible to continue using your free service without interruption.
Airtalk Wireless phone replacement policy
However, before you request a replacement phone from Airtalk Wireless, you need to be aware of their phone replacement policy. The policy is as follows:
- Mobile devices purchased or received directly from Airtalk Wireless may be returned for a full refund within 15 days of receipt. The customer must return the complete handset in the same condition at the activation time.
- All wireless handsets purchased or received directly from Airtalk come with a 15-day warranty from Airtalk. Suppose the handset starts malfunctioning within this period. In that case, you can contact the provider’s customer support service. You may receive a refund or a free replacement device.
- Suppose your Airtalk device gets lost or stolen after the 15-day warranty period expires. In that case, you must report it immediately to Airtalk Wireless customer service. You may still be able to receive a replacement phone for free if you have not received one before.
- Suppose your Airtalk device gets damaged or broken after the 15-day warranty period expires due to misuse or abuse by the customer (such as water damage, cracked screen, etc.). In that case, AirTalk is not responsible, nor will they refund or replace it for free. You may still be able to receive a replacement phone, but you will have to pay a $25 fee to acquire it.
- Phone models provided to AirTalk’s Lifeline subscribers are selected at the company’s sole discretion. Phone models may vary, and the company can replace handsets with comparable models at its sole discretion.
How to request a replacement phone from Airtalk Wireless?
If you need a replacement phone from AirTalk Wireless according to their policy, here are the steps you need to follow:
- Contact AirTalk Wireless customer service by calling +1 (855) 924-7825 or emailing [email protected].
- Explain your situation and provide your account information (name, address, phone number).
- Provide proof of purchase or receipt if required.
- If applicable, pay the $25 fee (you can use your credit or debit card).
- Wait for your replacement phone to be shipped to your address (it may take up to 10 business days).
What are the best replacement phones from AirTalk Wireless?
Now that you know how to get a replacement phone from AirTalk Wireless, you may wonder about the best options. As mentioned, AirTalk offers a wide range of phones from different brands and models.
Some of these phones are free, while others require an upgrade fee. The upgrade fee varies depending on the model and features of the phone.
Here are some examples of free and upgrade phones that you can choose from AirTalk:
Free replacement phones
If you want a free replacement phone from AirTalk without paying any extra fees, here are some options that you can consider:
Samsung Galaxy A02s
One of the most recent models made available by AirTalk as a free handset is the Samsung Galaxy A02s. It has a 6.5-inch HD+ display and an Infinity-V notch. It runs on the Android 10 operating system and the One UI Core 2.5 user interface.
There is a microSD card slot for up to 1TB of additional storage, a quad-core processor, 3GB of RAM, and 32GB of internal storage. With a 13MP primary lens, a 2MP macro lens, and a 2MP depth sensor, it sports a triple rear camera configuration. A 5MP front-facing camera for selfies and video calls is also included.
It boasts a sizable 5000mAh battery and a USB Type-C connection that facilitates fast charging. Dual SIM capability and Bluetooth 4.2 connectivity are also included.
Apple iPhone 7
Another alternative you can acquire for nothing from AirTalk as a replacement smartphone is the Apple iPhone 7. It has a 4.7-inch Retina HD display with IPS technology and the 3D Touch feature.
Run by Apple’s own A10 Fusion chipset, which has a quad-core CPU and six graphics processing cores, it is driven by iOS. It boasts 2GB of RAM and offers 32GB, 128GB, or 256GB of internal storage.
One 12MP rear camera with optical image stabilisation (OIS), phase detection autofocus (PDAF), quad-LED flash, and 4K video capture at 30 frames per second is all it has. Additionally, it boasts a 7MP front-facing camera that allows FaceTime HD video calls.
With Qi-compatible chargers, its non-removable battery can be wirelessly charged. Additionally, it supports NFC for Apple Pay and Bluetooth 4.2 connectivity.
Upgrade replacement phones
If you want to upgrade your device and get more features and performance from your AirTalk wireless service provider, then
Upgrade replacement phones
Suppose you want to upgrade your device and get more features and performance from your AirTalk wireless service. In that case, you can choose from various upgrade phones that require an additional fee. The upgrade fee varies depending on the model and features of the phone.
Here are some examples of upgrade phones that you can choose from AirTalk:
Apple iPhone 13 Pro Max
One of the newest and most advanced versions AirTalk offers as an upgrade device is the Apple iPhone 13 Pro Max. With ProMotion technology, the 6.7-inch Super Retina XDR display can adjust the refresh rate to 120Hz for a fluid and responsive experience.
The iOS operating system and Apple’s proprietary A15 Bionic chipset, which features a six-core CPU and five-core GPU, are both used in this device. The internal storage options include 128GB, 256GB, 512GB, and 1TB. It has 6GB of RAM.
It has a professional camera system with four rear cameras, including a LiDAR scanner for portraiture in low light and depth sensing, a 12MP wide-angle lens with sensor-shift OIS and 2.2x greater light capture, a 12MP telephoto lens with 3x optical zoom and OIS, and a 12MP ultra-wide lens with autofocus. All of these cameras have autofocus. A 12MP front-facing camera with a TrueDepth sensor is also included for Face ID and recording selfie videos.
It includes a sizable 4352mAh battery that enables rapid charging using a USB Type-C connection, wireless charging, and MagSafe attachments. Additionally, it supports dual SIM, NFC, Bluetooth 5.0, and 5G connectivity.
Samsung Galaxy S10E
The Samsung Galaxy S10E is another option you can get as an upgrade device from AirTalk. With Full HD+ resolution and HDR10+ support, it has a 5.8-inch Dynamic AMOLED display.
The Exynos 9820 chipset from Samsung, which has an octa-core CPU and Mali-G76 MP12 GPU, runs Android as the operating system on the device. It has different internal storage (128GB/256GB) options and 6GB or 8GB of RAM.
The dual back cameras comprise a 16MP ultra-wide lens with fixed focus and an OIS-equipped 12MP wide-angle lens. Along with 4K video recording and dual pixel focusing, it also boasts a 10MP front-facing camera.
Its non-removable battery supports fast charging over USB Type-C, wireless, and reverse wireless charging along with 4G LTE compatibility, dual SIM support, NFC, Bluetooth 5.0 connectivity, and these other features.
Conclusion
Airtalk Wireless is a great wireless service provider offering free smartphones and monthly cell phone service to eligible customers through the Lifeline and Affordable Connectivity Programs. However, suppose you need a replacement phone from Airtalk Wireless. In that case, you must know their phone replacement policy and how to request one.
You also need to know the best replacement phones available from Airtalk Wireless, whether you want a free one or an upgrade one. In this article, we have covered all these topics and provided some examples of free and upgrade phones that you can choose from Airtalk Wireless.
We hope this article was helpful and informative for you. If you have any questions or comments, please get in touch with us or leave them below.
FAQs
Here are some frequently asked questions about Airtalk Wireless replacement phones:
How do I activate my replacement phone from Airtalk Wireless?
To activate your replacement phone from Airtalk Wireless, insert your SIM card into the new device and follow the instructions on the screen. You may also need to call Airtalk Wireless customer service at +1 (855) 924-7825 or visit their website to complete the activation process.
How do I transfer my contacts and data from my old phone to my new phone?
To transfer your contacts and data from your old phone to your new phone, you can use various methods depending on your phone type. For example, if you have an iPhone, you can use iCloud backup or iTunes backup to restore your data to your new iPhone. You can use Google Backup or Samsung Smart Switch to transfer your data to your new Android phone if you have an Android phone.
Can I keep my same phone number when I get a replacement phone from Airtalk Wireless?
Yes, you can keep your phone number when you get a replacement phone from Airtalk Wireless as long as you use the same SIM card assigned to your account.
Can I return or exchange my replacement phone from Airtalk Wireless if I don’t like it?
Yes, you can return or exchange your replacement phone from Airtalk Wireless within 15 days of receipt if you are not satisfied with it. However, you must return the complete handset in the same condition at the activation time and pay shipping costs.
Can I get more than one replacement phone from Airtalk Wireless?
No, you can only get one replacement phone from Airtalk Wireless per account per year. If you need another replacement phone within the same year, you must pay a $25 fee to acquire it.
